How Luxury Escapes used Muster to uncover the 15% of leave that was never being booked, and stop it quietly building up on the balance sheet.
“Around 15% of our leave was going unbooked. That worked out to roughly $40,000 a month flowing into our leave liability and being paid out — money we were never getting back. Muster closed the gap.”
Hybrid and remote work made leave far harder to track. People took days off that never made it into the HR system, so on paper their leave balances kept growing.
Unused leave isn't just an admin gap. It's a liability the company carries on its balance sheet and ultimately pays out in cash. At Luxury Escapes' scale, roughly 15% of all leave was going unbooked, quietly accruing month after month.
Muster gave Luxury Escapes a day-by-day view of who was actually on leave, and checked every one of those days against the leave booked in the HR system.
Each pay cycle, days that were taken but never booked were flagged before the pay run, so balances were corrected instead of quietly growing.
“On our numbers it worked out to about 1% of our total employee costs. At our size, that's not a rounding error — it's real money, and a cleaner set of books.”
In 20 minutes, we'll show you the unrecorded leave hiding in your balances, the cash you're on the hook to pay out, and the monthly saving Muster delivers — using anonymised data from your own org.